Cutting Costs Any Way You Can:
Break-out session, half-day, full day or two-day session.
In these economically-challenging times you need to watch your costs closely. This session will help you unearth where your money is going and help you take the steps necessary to stop the leaks in your budget. Our full-day and two-day format is very hands-on and participants come away with a full action plan to cut costs in their operating budget.
Be prepared to closely scrutinize:
- Your labor budget and efficiency ratings of your employees
- How you are purchasing supplies and materials
- Your pricing structure
- Your transportation costs
- Your current inventory and "money on the shelf"
- How you and your staff manage your time
- How to accommodate clients who need to reduce their costs
- Handling cancellations
And more. Follow-up coaching and consulting available.
Greening Your Green Business:
Break-out session, half-day, or full day session.
More and more people want to do business with, and work for, eco-friendly companies. Learn how small changes can truly make your business more eco-friendly, and how to market your green business to customers and potential employees.
Ideas include changes to your:
- Indoor and outdoor facilities, including lighting, heating, etc.
- Horticultural practices (for horticultural industry audiences)
- Vehicle usage
- Recycling and reusing materials
- Earth-friendly product alternatives
- Social responsibility
Based on the “Green Earth—Green Plants®” program, developed by Kathy Fediw
Green Plant Care Tips for Techs:
Teach your techs how indoor plants benefit people and how to care for plants in an eco-friendly way.
A full-day or half-day workshop which includes:
- Health and well-being benefits of indoor plants
- How to use capillary matting and other subirrigation systems
- Altering maintenance practices for 9/10 day and 14 day service cycles
- Pruning to reduce replacements
- Diagnosing nutrient problems and environmental problems
- Identifying insects and pests
- Diagnosing plant diseases
- Preventing and treating plant problems without the use of harmful chemicals
- Using beneficial nematodes and insects
Hire to Train and Win:
A full-day or half-day workshop for supervisors which includes:
- Recruiting New Technicians
- How to Interview and Hire New Technicians
- Interview Questions
- Training the New Technician
May also be broken down into shorter break-out sessions per topic.
Consulting and coaching services are also available for this workshop.
Customer Service:
A half-day workshop or breakout session which may include:
- What clients really want
- Developing rapport with clients: communication skills
- Office etiquette and business-ese
- Handling Customer Complaints: the ALERT™ method
- The Build-a-Plant™ team-building exercise that stresses the importance of listening to our clients
